Getting started

Overview

NextUp helps guests take a number, staff call people to the counter, and waiting-room screens show who is next. You run everything from your business workspace after you sign in.

Pieces of the floor

PieceWho uses itWhat it does
Business workspaceOwners and managersSet up the floor, team, tickets, and settings
KioskGuestsTake a number by tapping a service
TV displayWaiting roomShows now serving, upcoming, and missed numbers
Agent deskCounter staffCall next, serve, and finish tickets
Guest ticket pageOne guestPersonal status and QR for that ticket

First-day path

  1. Sign in and open your business from Workspaces.
  2. Create a site, services, a department, open counters, and queues (see Floor setup).
  3. Open Devices and pair a TV and a kiosk (optional: create a counter station).
  4. On the kiosk, take a test number.
  5. On Agent, click Call next and watch the TV update.

The pages that follow walk each step in calm, click-by-click detail.

enmyja