Creating tickets

Tickets are created when someone takes a number or checks in. You can review every ticket under Tickets in the sidebar.

Ways to create a ticket

Method	Where	Typical use
Kiosk	Public kiosk screen	Lobby self-service
Guest desk	Guest in the sidebar	Staff or invited guest take-a-number
Agent issue	Agent → issue ticket	Walk-ups without a kiosk
Appointment check-in	Appointments → Check in	Booked visits that join the queue

After a ticket is issued, guests can open their personal ticket page (QR or View ticket) to see status.

On Tickets, filter by status and how the ticket was created. Use this list when a guest asks where they stand or when you audit the day.

Tip: issue one test ticket from the kiosk, then open Tickets to confirm it appears before you go live.